Subsidiary Diminishing Tension Questions

• What did you do when someone verbally attacked another person directly during mediation?
• Did the situation ever become violent or potentially violent? What did you do to diminish that?
• Were you ever in personal danger? How did you respond?
• Did a party ever threaten to walk out of a mediation? What did you do then?
• Did a conflict ever escalate after CRS became involved? How?
• Did you ever separate people into small groups and work with them that way?