Silke Hansen[Full Interview] [Topic Top] I can think of one example that just came to mind, and it just so happened that I had a trainee with me that time. There was a conflict with an institution, but there was also a conflict among members of the same minority community. We had sort of reached agreement about trying mediation between the institution and the minority community. But there was one segment of the minority community that had some connection with the institution, and the other was the more grassroots component. I had arranged for a meeting between the two minority groups. We rented a meeting room in a hotel and arranged for coffee, even cookies! It was a big expense here for CRS to arrange for this meeting. But the institutional group was a little apprehensive that they were going to be over-powered, if you will. They thought that they would be "bullied" by the grass roots community. We get to the meeting and there were six to ten people from the institutional group, and the grassroots segment started off with approximately that many. But then a nationally-known leader from that community arrived with his entourage. After some discussion of some of the issues, it became apparent that there was actually a lot of agreement between those two factions they just hadn't talked with each other. But the national leader then said, "Well, Silke, we really appreciate that CRS brought this meeting together, and it's kind of you, too, because we couldn't do it ourselves. So we thank you for doing that. But now that we're here, we really don't need you anymore. So you can leave now." I said, "You know, national leader, I'm glad to hear you say that, and I was certainly more than delighted to arrange for this meeting. But, I had made certain commitments regarding things that I would do today, and what we would cover, and I feel a responsibility to adhere to those commitments. Now once I have finished that, and done what I promised I would do, I will leave. Then if you would like to use our room and use these facilities, you're more than welcome to stay as long as you would like." There was no outrage; that worked. At one point I had to be a bit forceful to keep control, and I actually interrupted his daughter. That didn't go too well. I didn't realize that was his daughter. So he called me on that, but we got passed that, and in fact reached some agreement, some consensus between those two groups. We eventually got to the mediation table. What was interesting is that years later I did a mediation training and made the point of the importance of maintaining control, and I used this case as an example. I thought that I had disguised it very well, but it happened that one of the trainees was a member of that same institution-related minority community. She came up afterwards and said, "Silke, you were absolutely on target. If you hadn't stayed, you would have lost all credibility with our group and probably some of the others too, and nothing would have happened." So you have to maintain a balance. That was challenging in this case, because this was such a renowned figure. There was a temptation to concede to the wisdom and the importance of this particular person. "Who am I to not give in to so renowned an individual?" But the reality is that this person was just a member of one of the parties, and he should not be able to control the meeting any more than an institutional head should. I was facilitating that particular meeting; it was my meeting. I might have had just a little bit of fear; I know that the adrenaline pumped a little bit more, in that situation. But knowing what your objective is in a meeting, and living up to whatever commitment you make is crucial. In some cases that means standing up to renowned leadership. You have to do that to maintain your credibility. It's also important because sometimes that's just testing. I don't think it was in that particular case, I think he really wanted me to leave and I did eventually, but not just then. But sometimes when you're confronted, it might just be a test. So you need to be aware of that. You need to be sure of what your objective is, and what you can do and what you can't do. Stephen Thom[Full Interview] [Topic Top] What I'm saying is, "Every time you have to return to a repeated conflict, you're allowing the problem to escalate. Somebody's going to get hurt or somebody's going to get killed and sometimes police are going to walk in the middle of it, and they're going to be the target." |
Angel Alderete[Full Interview] [Topic Top] we meant to ask you about a moratorium march. Answer: Edward Howden[Full Interview] [Topic Top] Question: Answer: Question: Answer: Edward Howden[Full Interview] [Topic Top] There was another case involving the Navajo folks and AIM this one between AIM and the city of Gallup. In this one there was a Native American prisoner being held in Gallup, and AIM was bringing some of its national leadership in to have a march. I won't try to go into any real account of it, except that it was a classic case where we were asked to help with a demonstration. AIM wanted to march all the way from Windowrock to Gallup along the main highway to the federal building. This march would have covered many miles of highway, and they were worried about the police shooting them up. Question: Answer: Question: Answer: Ozell Sutton[Full Interview] [Topic Top] But, the next Saturday, Martin was to come back into Memphis, because he wanted to truly demonstrate that he could lead a non-violent march in Memphis. So he came back to lead a non-violent march and that's when he was killed. He came back and he had a series of meetings with the black leadership in Memphis. He even met with the Invaders, trying to persuade them all that the best possible way was the non-violent way. Martin was at first staying at a Holiday Inn down on the river, the Holiday Inn Riverfront. Then he moved to the Lorraine because of the complaints of the Invaders, that he was staying down there in this white hotel, you know the story, they said he didn't have any business staying down there. He ought to move from down there and move to the Lorraine hotel where black folk come. And he did. And when Martin was shot, he was in 306 of the Lorraine Hotel and I was in 308. Well when Martin went to the Lorraine we had to go there. Because I was staying in the Holiday Inn, too. No I wasn't, I was staying in the Peabody. But we moved into the Lorraine. Now I kept my room in the Peabody too, because that was the only way to get some rest. You couldn't get any rest down at the Lorraine, although I would stay in the Lorraine until after the mass meeting, and then I would go on to the Peabody because we couldn't get messages in the Lorraine Hotel. It might be tomorrow when they give you messages-- there was somebody who called yesterday, but there'd be nobody on the switchboard-- you know how those kinds of things go. So, since I was with the Department of Justice, I really did have to be reachable. So I would always call back to the Peabody and see if I had some messages and that's the way my staff in Washington kept up with me. Anyway, Martin had spent that day meeting with everybody, including the Invaders. He really had a rigorous day that day, but he was getting ready to go to dinner with a local minister just a few minutes before 6 o'clock. About that time, I went and got both papers -- they have two papers in Memphis, so I went and got both of those papers, went into my room and turned on the TV. I kicked off my shoes and planned to get some rest between 6:00pm and 7:30pm, when the mass meeting was to start. And of course it's been a tiring day for me as well. So I got in there and just about the time I got my shoes off and turned the TV on and got comfortable. I heard the shot ring out. I was not particularly upset by the shot because there was a lot of shooting and fighting between the Invaders and the Police, so it was nothing unusual. But then I heard people clapping down in the courtyard, which was gravel at the time, so I could hear people running through the courtyard. I said, "let me get up here and see what in the world is going on." So I got up and came out of my room onto the balcony there and I thought what had occurred was down in the courtyard, because that's where the people were running. But they were running to get up here where I was already. Just about that time I peeked over the rail, they started to come up by the rail, up these steps, and then I realized whatever had occurred had occurred up here. And then I looked around and about 3 or 4 paces from me was Martin's body. He was slumped back against the wall. One of the first people to get to him was my co-worker Jim Laue. Jim ran to get a towel to try to stop his bleeding and by that time Jesse was there and I don't know who all was there, but a whole host of people. I didn't go over because there's no purpose I could serve but to block off access for the ambulance. The ambulance came fast and they picked him up and carried him to the hospital and I got in my car and went to the hospital too. I went directly to the night administrator and told them who I was. I identified myself and showed my credentials and told him that I needed to find out how Dr. King was because I had to report to my agency. I knew that other people in the Department of Justice and most especially CRS were looking to hear from me. So he took me down to the emergency room and he didn't carry me in there, but he took me to an outer room and asked a group of doctors if somebody would come out and brief me as to Dr. King's condition. One doctor came out, looked me straight in the eye and said, "He's dead, Mr. Sutton." That was an awful night. I ran and jumped on the phone right quickly, because I knew the lines were going to get tied up. But I was able to get through to Roger Wilkins, our director at that time. I got through to Roger, and Roger quickly got the Attorney General, who was Ramsey Clark at that time. So that's what occurred that night. The Martin Luther King entourage acted just like the disciples did when Christ went to the cross. Andy and Jesse and Jose and Russ David Abenar and I-- the whole gang-- they were just walking around in a daze, not quite knowing what about to do, as if there was anything to do. I went over to the hall in the Mason Temple, which is a big temple owned by the Sanctified Church that would seat 12 or 15 thousand people. I went over there, even though that was not my prerogative to do that. The hall was full. Everyone there knew that King had been shot, and by now they just learned that he was dead. But they were just sitting there. Just sitting-- you could hear a pin fall with all them people just sitting there. I went to the microphone and announced that I knew they knew that Dr. King had been shot and is now dead, but I advised them to go straight home. "There's nothing you can do tonight, and I'm sure that your leadership will be getting together tomorrow to decide whatever's to be done. And that will be announced, so I would suggest that you go straight home. And they did. Who was I to go over there and dismiss them? The King entourage was nowhere around, so they got up and filed out just as quietly and got in their cars and went home. That was an awful night. Ozell Sutton[Full Interview] [Topic Top] I was in Memphis sitting on the 5th row in seat number 12 in Mason Temple when he did the "I've Been to the Mountaintop" speech. The next morning at breakfast some of us were sitting around the table in the Peabody, and my friend asked me, "Ozell, didn't Martin seem very strange to you last night in his speech?" I said, "no, you know Martin knows how to reach his audience." But my friend said, "I know, but his whole language was different." I said, "come to think about it, that's the first time I ever heard him chronicle this whole involvement in the civil rights movement," as if he wanted to make sure it was on record. He developed it all the way from Montgomery to the time he got stabbed in Chicago, you remember, and led all the way through Birmingham and up from Selma. He chronicled all these things, but then he said, "but I'm not worried now." It was a resignation, it was that strange. We concluded after that Martin had a premonition of his death. Well, he just knew at some time or another he was going to be killed. They killed Aganda, they killed Kennedy, and he had to know that they were going to kill him. He knew it, yet he had no choice but to do what he was doing. I talk to young people about that. Martin used to say that the man who has not found something for which he's willing to die is yet to find something worth living for. So he was killed. Ozell Sutton[Full Interview] [Topic Top] Later on, the Klan surrounded the hotel room, but that's another story. The Klan surrounded the place, and we were in the room, and we moved in the room together. Fred said, "What do we do now, Ozell?" I said, "Well, I don't know Fred, we gotta do something." He said, "Well, we could call the police." I said, "Oh no, they're Klan too." You're just opening the door to the Klan by calling the police. He says, "We could call the F.B.I." I says, "They're Klan sympathizers down here, so they may not come and get us. The trouble is, anybody we call we got to go through switchboard, and that gives us another problem." I came up with an idea: I called the Department of Justice and I got our secretary. There were no high ranking blacks in the Department of Justice at that time. I said, "Lady, what I need to talk about, I'm not ready to talk about it to you. Furthermore, you can't help me. I want you to look outside the window somewhere, and find a black janitor or a handyman somewhere, preferably middle-aged. Don't ask me to explain all of this, just do it for me." And she did, she found a janitor, he was forty or fifty years old. When he came and said, "Hello," I said, "Ooday ooyay eekspay iglatinpay?" He answered me in pig-Latin! I told him in pig-Latin where I was. I said, "I want you to leave this phone and get on a private phone. I want you to call Roger Wilkins, and I want you to tell him what our situation is. Make sure that nobody hears you when you make the call and just leave it there. He'll take care of it." So he did. He went and he called Roger, and in about thirty minutes, U.S. Marshals came over and escorted us out of the hotel. So don't tell me I don't speak a foreign language, I speak the ghetto language. I want you to know I spoke some beautiful pig-Latin that day. Will Reed[Full Interview] [Topic Top] I've had amazing experiences. Once, we were up at Pine Ridge with Ralph Abernathe. We were in the guys house by the name of Frank Foolscrow. Frank Foolscrow was one of the spiritual leaders for the Dakota tribe on the reservation. That was Abernathe's first time sitting in a house with a dirt floor. And he had been all through the South, but you know, poverty is a relative thing. He was talking about poverty and we sat down and we ate and we dared not refuse to eat, because they gave us bowls of potatoes and sweet corn. We looked around for the meat, but there wasn't any. They couldn't afford it. We finished that corn and we walked outside. We were the only two blacks around there. Everybody else was either Indians or white people. And so we went outside and got together ourselves in the corner. Abernathe said, "Have you seen such a thing? This is incredible poverty, Brother Reed." And I said, "Well, Doc, I'd like to just talk about the degrees of poverty in the country. You got the rural South and here I am up here in the Dakotas, you know. It's all relative. It's all the same thing." He said, "It is. But I've never eaten beans and corn on a dirt floor. When I get back to Alabama, I'm going to have to talk about this." Will Reed[Full Interview] [Topic Top] The two of us got in the car and it was pitch dark on the reservation about this time. They don't have light there in Pine Ridge. And somebody started following us. We were driving to get off of the reservation and I was scared as heck, because I'd become lost. And I don't want Abernathe to know that I'm lost. I tried to come across like I'm an expert on this reservation. But I can't find my way off the darn thing. And yet, we come to find out it was the cops, it was the Bureau of Indian Affairs Police behind us and they didn't know it was my car. They weren't paying attention and I didn't know who they were behind me and plus I'm lost. And I'm trying to find that main road to take us back to Blue Sky, South Dakota. So after about an hour and a half of fumbling around there and I'm talking to Reverend Abernathe and I'm saying, "Now you know, these are tricky roads here." Finally he said, "Do you know where the heck you're going?" I finally hit that dirt road and as I hit that dirt road, a sigh of relief came on me. But then I didn't even know if I was going north or south. So I turned left on a hunch and I was going back to Blue Sky. So about an hour or half hour later, I think about a half hour later, I saw the sign that said Hot Springs and I knew I was going in the right direction because you hit Hot Springs, then you go up to Blue Sky. It's such a desolate area and it still is today. Not much has changed up there. But I still find myself wanting to go back and just ride through town, just ride through the reservation. As a matter of fact, one time I did go through there once, but hell, I was still working then. A lot of days I'd like to go back. Stephen Thom[Full Interview] [Topic Top] So, we met with the tribes, and it was really difficult just to get consensus among the tribes; there was a lot of distrust. We knew that we had the basic common ground of reburial. I think that whenever I conduct mediation I'm always asking myself, "Is there enough in common interest to balance it off the differences on the issues?" Common ground was the sacredness of the remains, and the need for the ancestors to return to Mother Earth. So we kind of leveraged that idea throughout the mediation process. "If you guys don't come to consensus, then what's going to happen to the remains? They're going to stay there. We need to figure out what you've got to do. Something's got to give here." We constantly leveraged the common ground against the different tribal interests. |
Stephen Thom[Full Interview] [Topic Top] The other thing that I need to convey to you about negotiation in these kinds of cases is there is law behind mediations for historical sites and Native American repatriation. The law says that when remains are found that they need to call the Native American Heritage Commission and they need to call a coroner. The coroner then makes the determination that these remains are Native American and calls the Native American Heritage Commission to determine who the most likely descendants are. Then the most likely descendants have the right and must be consulted with in remedying any process in the treatment of remains. That's what the law says, but it's permissive law. Its not "shall," but "may." Stephen Thom[Full Interview] [Topic Top] Can we pause a moment. This guy runs an office of one of our senators and I periodically brief him on what tensions are out here and what some of the dynamics are so that they can anticipate. They wanted to know what legislation and what learnings they could get out of the police shooting of Tiasha Miller. The patterns that we were seeing were that we were just following the second generation of President Clinton's police hiring and they were hiring faster than they could train. They are also facing a lot of early retirements, so they had people who were in charge of training who only had five years experience in police work. So you have the candle burning at both ends. If you look at some of the recent shootings, officers with only 1 to 3 years of experience have been involved in these shootings. You remember one officer was on probation and other officer who broke her car window, I think was only a first year police officer. So, you have kids that are being thrown into very tense situations with limited sophistication and experience to know how to handle them. I've talked to the senator's office about what intervention things we can lend to the mix to try to avoid these kinds of situations. There are always patterns to all of this and you've just got to diagnose it and try to figure out what you need to do. These options can help. That's why CRS is planning to train police officers in mediation as a possible tool for diffusing violence. |
Bob Ensley[Full Interview] [Topic Top] No, you never write when you can call, you never call when you can visit. on-site assessments are essential in this business. Question: Answer: Edward Howden[Full Interview] [Topic Top] Question: Answer: Question: Answer: Edward Howden[Full Interview] [Topic Top] Question: Answer: Efrain Martinez[Full Interview] [Topic Top] I remember the owner of a restaurant who said, "This is it, my business is down and it may close." They were afraid that if they did something they might experience retaliation. She said early at three or four in the morning she heard a noise in the kitchen and she got up and it was her five year old daughter hiding on the side of the refrigerator, and she asked her what she was doing, and she said that the Klan was coming and she was afraid. She said, "When my child gets that afraid and can't even be safe in my house I'm not going to be afraid, I'm going to go out there." Will Reed[Full Interview] [Topic Top] So I was working all around there. I ended up staying there for about six days and after this festival was over and nobody else got beaten up, I headed out. I was getting ready to go. And all the Native American leadership were sitting in this tee-pee. And I went up to this lady, and I said, "Well it looks like my job's over." And nobody said anything. So I said it again, "I'm going." I tapped her on the shoulder. "I'm leaving." I looked around. Not being that familiar that much with the culture during those years, I continued to say I'm leaving and nobody responded. I thought this must be a cultural thing and I'm missing it. And so I said it again. This woman looked up and me and said, "God dammit! We heard you the first time. Why is it that other groups of people come around us and figure they got to tell us something fifty times before we understand you?" So my eyes got as big as saucers, I thought they were getting ready to attack me. It scared the hell out of me. She said, "We heard you, dammit. Get the hell out of here." There was nothing about thanks or anything. I was expecting a little of that, too. Just "Get the hell out of here. We heard you the first time, dammit." So I got in my car and drove back to Oklahoma City and got a hotel room and stayed until eleven o'clock the next morning and went back to Denver. Will Reed[Full Interview] [Topic Top] I was down in Taos, New Mexico and I got this look. All of the Mexicans were hanging around and they're getting ready to have a big party. Burritos everywhere and all the music and the whole bit. And I hoped that I'd get an invitation because I was hungry as heck. I was hoping I'd get an invitation to this event that they were giving, celebrating the sanitation workers' victory over the city council. At that time, I let them yell and scream and do everything and finally they got what they wanted to a degree, but it was something that they were satisfied with. Because what they wanted were medical benefits. That was the main thing they were looking at. All of that other stuff was superficial. And I was proud of myself. I pulled that off in the second day. Will Reed[Full Interview] [Topic Top] So when it was official they decided to have a fiesta. And I said, "I'm so hungry. That nasty restaurant where I've been eating around the corner, I don't want to go over there. I'm going to go down here where this fiesta is going to be. And I could see these big tacos and fajitas and all that kind of good stuff. And I thought I was going to get invited in to get some. Heck, they looked at me like I had two damn heads. And they said, "Bye. We'll see you." I thought they were going to say, "Come on. Have some. Join in." But they never did. So, I learned right then and there on that score it is over when it's over and get the heck out of there and keep going. |
Nancy Ferrell[Full Interview] [Topic Top] Question: Answer: |
Julian Klugman[Full Interview] [Topic Top] One of my last cases was a case here in a run down hotel. It had 60 residents, among whom were recovering drug addicts. They're living in this really run down housing which happened to be owned and managed by one of the national firms. I got an agreement in two hours, a very specific agreement. Why? Because they were violating laws all over the place. This place was a fire trap. There were two people in that building who had organized the meeting, who were political. I wouldn't deal with that, I'm not into dealing with the political thing. I would not let them take over the meeting. But I got everybody at the meeting to talk. I mean people were drifting in and out, but I had the whole building there. Halfway through the meeting, here's this little black gentleman who probably hadn't bathed in three weeks and he went and he took a bath and put on his best clothes and came down. I really respected that guy. It meant something that he was sober, he had dressed up and I got him to talk. He had some good ideas and that's what it's all about. Julian Klugman[Full Interview] [Topic Top] There are two things that are dangerous with cops. One is family disputes because a lot of cops get hurt when the husband and wife start fighting. The other thing is you get these young people who are drunk or on drugs and just out of control. And that's dangerous for cops. That's why they're very wary when they go into those situations. When I realized that, we started talking about that. They didn't want to arrest young drunk men, but what are the alternatives? Well there are alternatives. This is one of the things we came up with in the agreement. We came up with an alcohol control officer. So when a cop is at a tavern and there's a young drunken Indian there, (it would go for Anglos and blacks too), but I mean with Indians they're perceived differently, that's where the prejudice comes in. You don't call the police, you call the alcohol control officer. Who's the alcohol control officer? He's an Indian guy who's about seven feet tall, weighs about four hundred pounds, and he's Indian. And he goes in and he has a talk with the guy at the bar who's ready to hurt people, and says you got a choice. Either we can go to the detox center, or we can go to jail. There wasn't a facility that they could go to at the time, so out of the agreement, we set up a detox center. So this guy would have a talk with him and say, "Friend, we got a choice. Either we can call the cops and they'll throw you into jail or we can go over there and there's a nice bed and so on. No more booze, and you can sleep it off." That's something that came from this guy who came from the state. And money came from the state to set this up. |
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by Conflict Management Initiatives and the Conflict Information Consortium Beyond Intractability maintains this legacy site as it was created in 2007 with only minor formatting changes made in conjunction with the posting of Phase II of the Civil RIghts Mediation project in 2025. |
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by Conflict Management Initiatives and the Conflict Information Consortium Beyond Intractability maintains this legacy site as it was created in 2007 with only minor formatting changes made in conjunction with the posting of Phase II of the Civil RIghts Mediation project in 2025. |
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